Ordering & Shipping

Ordering

Orders may be placed at any time throughout the year. All orders are subject to acceptance by KG Farms, Inc. Fall orders must be submitted to our office no later than September 1st to be included in our first round of allocations. Spring orders must be submitted to our office no later than October 1st to be considered in our first round of allocations.

To order from our website, you will need an online account. If you are a new customer needing an online account, please see the New Customer Registration instructions below. You may also submit your order using our Pricing Worksheet or Availability list. Once completed, email the Excel worksheet to your sales rep or directly to our office (info@kgfarmsinc.com).

New Customer Registration

To create an online account, select “Sign In” from the website's homepage. Once on the Sign In page, select “Create an Account.” This will take you to the Register User page, where you can enter your information and register. We will review your information and follow up with your account information or additional questions within a few business days of your registration. If you do not hear back after a few business days or need account access immediately, please email info@kgfarmsinc.com.

Minimum Order

We recommend a minimum order of $3500. Meeting or exceeding this minimum ensures your order can be shipped in a timely fashion and that you can obtain the most value for your freight dollar. For local pickup orders, we do not have a minimum.

Shipping

All spring orders must be shipped prior to June 15th of each year. Any plant material not scheduled for final shipment by June 1st can be added to our open availability, and a 25% restocking fee may be assessed. We are happy to arrange shipping for you if needed. Please note that freight is not included in our plant pricing. Invoicing of freight charges will come directly from the truck broker and will be billed separately from the plant material invoice. During our busy season, we ask that you give us two weeks' notice before your desired ship date and let us know whether you will be sending in a truck or would like our help securing a carrier for your shipment. We appreciate your consideration, as our dock can be quite busy!